STANDARD TERMS OF USE FOR ISCONNECT AND ISCOMPLY
Introduction
You have been invited to create an isConnect and/or isComply User Account, either by a Member School or Other Body. You may also have been invited to assume the role of a User Manager in respect of isConnect and isComply, on behalf of that Member School or Other Body.
As well as this section, and the General Terms, these Standard Terms are comprised of two parts: the User Terms (Part A) and the Administrator Terms (Part B).
In order for you to create a User Account, you must confirm that you agree to the User Terms, as amended from time to time by ISV.
By creating a User Account, you agree to be bound by the User Terms (in addition to the General Terms). By agreeing to assume the role of a User Manager, whether at the same time as being invited to create a User Account, or subsequently, you agree to be bound by both the User Terms and Administrator Terms, as well as the General Terms. These Standard Terms constitute a contract between you and ISV.
- Defined Terms
In this document:
- Access Level in respect of particular Content or types of Content, means limits or conditions attaching to such Content or types of Content specifying whether particular Registered Users may access, and/or download, such Content or types of Content. For the purposes of these Standard Terms, the applicable access levels are as follows:
- Principal — access to all Content available on isConnect, including the most sensitive content. This will be given only to Principals (in the case of Member Schools), or Chief Executive Officer (or equivalent) in the case of Other Bodies, and officers or employees of such Member Schools or Other Bodies acting in the role of Principal or Chief Executive Officer (or equivalent), as the case may be;
- Senior Leadership — access to Content specific for senior leaders, including deputy principles, heads of school, business managers or persons with equivalent responsibilities;
- Senior Leadership/HR — access to Content specific for senior leaders who manage employment relations with a school. If a senior leader has responsibilities that are broader that just human resource management, that individual may be accorded this level of access, as well as the level of access referred to in paragraph (ii) above;
- Staff Responsible for State Support Services — access to Content specific for employees of Member Schools that require State Support Services Funding Documentation;
- Staff — access to Content for employees of Member Schools or Other Bodies; and
- Board — access to Content specific for individuals who, from time to time, fulfil the role of director or councillor of the Board of Directors or School Council of a Member School or Other Body, or an equivalent position. Board level access enables such individuals to access Content relating to governance, funding, accountability and employment relations.
- isComply — access to Content available through isComply.
- Administrator Account means an account in isConnect and isComply, in the name of a given Registered User, that enables that Registered User to exercise the rights and powers of a User Manager subject to the Administrator Terms, as well as the rights to access Content, corresponding to that Registered User's Access Level, in isConnect and/or isComply.
- Administrator Terms means the terms and conditions specified in Part B of these terms, which incorporate the defined terms specified in this section of the Standard Terms.
- Agreed Purposes means:
- enhancing the skills, knowledge and expertise, of Member Schools, Other Bodies and their respective officers, employees and contractors;
- obtaining guidance on best practices;
- improving critical processes of Member Schools or Other Bodies, as the case may be;
- in the case of Member Schools only, acquiring information about key Independent Schools Victoria services, products and resources; for effective and efficient school operations; and/or
- such other purposes that are identified expressly in the given Content.
- Content means works, documentation, templates, information and materials available for access or download through isConnect and isComply, including PDF documents, Word documents, Excel spreadsheets, PowerPoint documents, web pages, white papers, podcasts, videos, model policies, and information about seminars and articles.
- Editable Content means Content that may be accessed and/or downloaded by you from isConnect and/or isComply in a format that enables you to edit or modify the Content.
- General Terms means these General Terms.
- Harmful Code means any computer viruses or other code that is intended or known to be harmful, destructive, disabling or which assists in or enables theft, alteration, denial of service, unauthorised disclosure or destruction or corruption of data, including viruses, worms, spyware, adware, keyloggers, trojans and any new types of programmed threats that may be classified, but excluding passwords, software keys, trial period software and like features which are security features or intended elements of the software used to prevent unauthorised access and use.
- Intellectual Property Rights means all intellectual property rights, including the following rights:
- patents, copyright, rights in circuit layouts, designs, trade and service marks (including goodwill in those marks), domain names and trade names and any right to have Confidential Information kept confidential;
- any application or right to apply for registration of any of the rights referred to in paragraph (i); and
- all rights of a similar nature to any of the rights in paragraphs (i) and (ii) that may subsist anywhere in the world (including Australia),
whether or not such rights are registered or capable of being registered.
- isComply means the online compliance platform Integrated with isConnect and developed by Independent Schools Victoria Inc. to enable Member Schools and Other Bodies to access Content for the Agreed Purposes.
- isConnect means the online platform developed by Independent Schools Victoria Inc. to enable Member Schools and Other Bodies to access Content for the Agreed Purposes.
- Integrated with isConnect means access to Content available through isConnect according to your Access Level(s).
- ISV means Independent Schools Victoria, Inc. (ABN 44 711 074 857).
- Linked Website means a website operated by a third party, a hyperlink to which is included in the Content.
- Login Details means the username and password that you create in order to create an isConnect and/or isComply User Account and/or exercise the powers of a User Manager.
- Member School means a school who is a member, from time to time, of ISV.
- Misuse in respect of access to, or use of isConnect, isComply or any Content means any of the following:
- you have breached clause 4.1(a) of the User Terms, or the security of your Login Details are otherwise compromised and/or have been used by a person other than you;
- your User Account has been created in breach of the Administrator Terms;
- you have breached clauses 1.3, 4.3, 5 or 6 of the User Terms;
- fees payable under clause 2 of the User Terms for Content you have downloaded have not been paid by your Member School or Other Body (as the case may be); or
- to the extent that you are a User Manager, you breach or fail to comply with the requirements of the Administrator Terms.
- Non-Editable Content means Content that may be downloaded by you from isConnect and/or isComply but in a format that is ‘read-only’ and/or prevents editing or modification, including PDF documents.
- Other Body means a corporation, incorporated entity or trust that:
- is a school; or
- is formed to represent independent schools;
and has entered into an agreement with ISV under which its officers, employees and/or contractors will be invited to access, and may access, isConnect and isComply.
- Primary Administrator in respect of a Member School or Other Body, means a User Manager of that Member School or Other Body (as the case may be) who is designated by ISV, by written notice, as the ‘Primary Administrator’ for that Member School or Other Body, from time to time.
- Registered User means an individual who has accepted these terms, and has proceeded to create a User Account.
- Standard Terms means these Standard Terms of Use for isConnect and isComply, including the Introduction, these General Terms, the User Terms and Administrator Terms.
- User Account means an account in isConnect and/or isComply that enables the individual, who has created Login Details and accepted the User Terms, to access Content in accordance with, and subject to, the Access Level allocated to that individual, whether by ISV or a User Manager.
- User Manager means an individual, who has agreed to be bound by both the User Terms and Administrator Terms, to whom rights to access the Administration portal and to manage isConnect and isComply users and access requests is granted, subject to his or her ongoing compliance with the Administrator Terms.
- User Terms means the terms and conditions specified in Part A of these terms, which incorporate the defined terms specified in this section of the Standard Terms.
- General obligations with respect to isConnect and isComply
Without limiting any specific obligations under the User Terms or Administrator Terms, when accessing or using isConnect and/or isComply, you must:
- comply with all applicable laws and regulatory requirements in connection with isConnect and isComply and any Content you access;
- not circumvent the security of isConnect or isComply, or attempt to do so;
- not knowingly introduce any Harmful Code into isConnect or isComply; and
- not attempt to modify, reverse engineer, or reverse-assemble any part of isConnect or isComply.
- Suspension or Termination of access
- .1 Your access to isConnect and/or isComply may be:
- suspended or restricted at any time to allow for repairs and maintenance;
- suspended, restricted or terminated if there is any suspected Misuse of isConnect by you, whether as a Registered User and/or a User Manager (if applicable), as determined by ISV, or your Member School or Other Body (as the case may be);
- terminated by ISV if:
- where you are an officer, employee or contractor of a Member School, your school is no longer a Member School; or
- where you are an officer, employee or contractor of an Other Body, that Other Body's agreement with ISV, through which ISV permits officers, employees or contractors to access isConnect and/or isComply, expires or is itself terminated or suspended;
- terminated:
- if you are a Registered User, by a User Manager once you are no longer an officer, employee or contractor of the Member School or Other Body in respect of which your User Account was created; or
- if you are a User Manager, by the Primary Administrator, once you are no longer an officer or employee of the Member School or Other Body, in respect of which your Administrator Account was created.
- .2 ISV may cease operating:
- isConnect and terminate your right to access isConnect at any time by providing at least 7 days’ written notice to you.
- isComply and terminate your right to access isComply at any time by providing at least 7 days’ written notice to you.
- .3 You may terminate your:
- User Account at any time by contacting the User Manager that invited you to create that User Account or the Principal Administrator with a request to do so; or
- Administrator Account at any time by contacting the Primary Administrator with a request to do so. A request under this paragraph must indicate whether you wish to retain a User Account.
- Indemnity
- 1 Subject to clauses 4.2 and 4.3, you will indemnify ISV against any losses, damages, costs and/or expenses incurred or sustained by ISV as a result of, or in connection with:
- third party claims made, or proceedings instituted, against ISV as a result of any access to, or use of isConnect and/or isComply, and/or any use, reproduction, modification, adaptation, communication of, or the creation of any derivative works based on, any Content, by you or a person who uses your Login Details;
- your breach of clause 4.2 of the User Terms;
- any infringement by you of ISV's Intellectual Property Rights subsisting in isConnect, isComply or any Content;
- to the extent that you are, or become, a User Manager, any Misuse by you in your capacity as User Manager; or
- claims made, or proceedings instituted, by the operator of any Linked Website arising from your use of, or access to, such Linked Website or the content available on that Linked Website.
- 2 Your liability to ISV will be reduced to the extent that any losses, damages, costs and/or expenses incurred or sustained by ISV were incurred or sustained as a result of its own negligence or illegal acts or omissions (or those of its officers, employees or contractors).
- 3 ISV agrees to use reasonable endeavours to mitigate the amount of losses, damages, costs and/or expenses that would otherwise be claimable by it under this clause 4.
- Amendment and assignment
- 1 ISV may alter these Standard Terms from time to time. ISV will provide you with written notice of such changes by email. Your continued use of isConnect and/or isComply following those changes indicates your acceptance of those changes.
- 2 ISV may assign any of its rights under Standard Terms without your prior written consent.
- Governing law and jurisdiction
- 1 These Standard Terms are governed by the laws of Victoria, Australia. The parties submit to the non-exclusive jurisdiction of the courts of Victoria.
- Access to Content
- 1 Your invitation to create a User Account will incorporate one or more Access Levels, which will be determined by the User Manager that issues that invitation, and which you acknowledge will be determined by your role and function within your Member School or Other Body (as the case may be).
- 2 You may access and download only the Content that is available to you based on the Access Level(s) allocated to you. If you are not allocated the Access Level necessary to enable you to access and/or download particular Content or types of Content, you must not:
- access that Content or those types of Content, or attempt to do so, through your User Account;
- bypass or override, or seek to bypass or override, any restrictions on isConnect and/or isComply that limit access to that Content or those types of Content; or
- procure access to that Content or those types of Content through the User Account of another Registered User or a User Manager.
- 3 To the extent that you are allocated a particular Access Level that enables you to access or download Content that is not available to all Registered Users, you may not communicate or distribute such Content to any other Registered User who is not allocated that Access Level. You may not communicate or distribute Content to any person who is not a Registered User.
- Fees
- 1 You are not liable or otherwise obliged to pay any fee in consideration for your invitation to create, or your creation of, a User Account. Subject to clause 2.2, you are not liable or otherwise obliged to pay any fee in consideration for your access to, or downloading of, any Content.
- 2 Notwithstanding clause 2.1, you acknowledge that:
- the accessing and/or downloading of certain Content is conditional upon the payment of a fee, which fee will be specified in isConnect and/or isComply, in relation to the relevant Content; and
- you will not be able to access and/or download Content to which paragraph (a) above applies (or you must not attempt to do so), unless and until the relevant fee has been paid.
- 3 It is acknowledged that fees for the downloading of Content to which clause 2.2(a) applies will be paid by your Member School or Other Body (as the case may be), and that you will not be personally responsible for such fees. You agree that ISV will not be responsible or liable to you for any consequences or loss arising from your inability to access Content to which clause 2.2(a) applies to the extent that such inability arises from your Member School's or Other Body's failure to pay the applicable fee.
- Acknowledgments regarding Content
- 1 You acknowledge and understand that:
- Content has either been created by ISV, or obtained by ISV from a variety of third party sources under licence; and
- in respect of Content sourced from third parties, ISV has not verified the information and materials provided by third parties, and is not responsible for their accuracy, reliability or completeness.
- 2 Without limiting any of the provisions in clause 8, you acknowledge that:
- the Content is intended as a guide or information source, and does not constitute advice from, or the opinions of, ISV;
- the Content is general in nature and does not take account the particular circumstances or needs of a given Member School or Other Body, or your particular circumstances or needs, and may not be suitable or applicable for all circumstances or needs; and
- ISV does not warrant or represent that Content is suitable for any particular purpose.
You agree to make your own independent enquiries and decisions as to the suitability of any Content that you choose to access, and you will refrain from using or distributing any Content that you know or reasonably believe to be inaccurate or incomplete.
- 3 While ISV has implemented security measures with the aim of keeping isConnect, isComply and Content secure from unauthorised access and interference, and to otherwise comply with its obligations under applicable privacy laws, you:
- acknowledge that ISV does not guarantee that isConnect, isComply and/or any particular Content has not been tampered with, modified or accessed by persons who are not authorised to do so; and
- agree that ISV is not responsible for any Misuse, loss of or unauthorised access to, modification or disclosure of Content in isConnect and/or isComply.
- 4 ISV may incorporate links to Linked Websites within the Content, but ISV has no control over those Linked Websites, or the content of those Linked Websites. Accordingly, you acknowledge and agree that:
- ISV is not responsible for, and makes no representation or warranty relating to, the content of Linked Websites;
- all Intellectual Property Rights subsisting in content available on or through each Linked Website are owned by the operator of such Linked Website and/or its third party licensors, and ISV does not represent or warrant that you have any licence, right or authority to exercise any of those Intellectual Property Rights;
- your use of any content available on or through a Linked Website is, or may be, subject to terms and conditions governing the access to, or use of, such Linked Website, and ISV does not represent or warrant that access to that Linked Website or any content available on it is agreed by the operator of that Linked Website, or that those terms and conditions will be comparable to those in these User Terms; and
- the linking to any Linked Websites on isConnect and/or isComply does not in any way imply that ISV endorses or recommends the linked website or resource.
- 5 To the extent permitted by law, ISV will not be liable for any form of loss, liability, damages, costs, injury or harm suffered or incurred by you in consequence of, or resulting directly or indirectly out of, your interaction with the relevant third party who owns or operates a Linked Website.
- Your obligations
- 1 You are responsible for:
- maintaining the confidentiality and security of your Login Details, and you must not share or disclose your Login Details to any third party other than ISV or a User Manager at your Member School or Other Body; and
- all use or activity that occurs on or through your User Account, including use or activity that was not authorised or permitted by you.
You must promptly notify ISV and/or a User Manager at your Member School or Other Body, if there is any unauthorised use of your Login Details or any unauthorised access to isConnect and/or isComply through your User Account. ISV may suspend or cancel your User Account, or direct a User Manager to do so, where it considers that the confidentiality and/or security of your Login Details have been compromised such that unauthorised parties have, or may be able to, effect unauthorised access to isConnect and/or isComply through your User Account. ISV will not be liable to you should it, or a User Manager, suspend or cancel your User Account in the circumstances specified in this clause.
- 2 If Content on isConnect and/or isComply is marked as ‘Confidential’, you must not disclose such Content to any person other than to Registered Users from your Member School or Other Body, who are on the same or higher Access Level.
- 3 When accessing or using isConnect, isComply or any Content, you must:
- use isConnect, isComply and/or that Content only for one or more of the Agreed Purposes;
- not use isConnect and/or isComply in any manner that is contrary to, or prohibited by, these User Terms; or
- not access isConnect and/or isComply by using the Login Details of another Registered User.
- Intellectual Property Rights in Content
- 1 Save for the licence rights granted to you under these User Terms, and notwithstanding the following provisions of this clause 5, all Intellectual Property Rights, subsisting from time to time, in the Content are the property of ISV or its licensors.
- 2 With effect from the date you become a Registered User, ISV grants to you:
- a non-exclusive, revocable, non-transferable right to access the Content; and
- subject to clause 5.5, a non-exclusive, revocable, non-transferable right to reproduce, modify, adapt, create derivative works from, and/or communicate any Editable Content which you are permitted to access and/or download under these User Terms,
but only for one or more of the Agreed Purposes.
- 3 With effect from the date you become a Registered User, but subject to clause 5.6, ISV grants to you a non-exclusive, revocable, non-transferable right to reproduce and communicate any Non-Editable Content which you are permitted to access under these User Terms but only for one or more of the Agreed Purposes. Notwithstanding clause 5.2 or the previous sentence, you must not modify, adapt, create derivative works from or publish any Non-Editable Content.
- 4 To avoid doubt, the licences granted under clauses 5.2 and 5.3 exclude any right to sublicence the rights granted to you, but you may share Content, which you are permitted to access under these User Terms, with other Registered Users from your Member School or Other Body (as the case may be), provided that such sharing does not breach clause 1.3.
- 5 Where you create a modified or derivative work from any Editable Content, you agree that any Intellectual Property Rights subsisting in that modified or derivative work are subject to the Intellectual Property Rights owned by ISV (or its licensors) that subsist in that Editable Content, and you must, or must ensure that, ISV’s (or its licensors'):
- Intellectual Property Rights are acknowledged; and
- authorship of the Editable Content is attributed,
in such modified or derivative work in a manner that is reasonably prominent.
- 6 If, notwithstanding clause 5.3, you create any modified or derivative work from any Non-Editable Content, all Intellectual Property Rights in such modified or derivative work will vest in ISV on its creation.
- 7 You must do all things necessary from time to time, including the execution of documentation, necessary to give full effect to this clause 5. You must not remove, obscure or alter a copyright notice on any content.
- ISV Trade Marks
- 1 ISV is the owner of the following trade marks:
- INDEPENDENT SCHOOLS VICTORIA; and
- ISCONNECT
- ISCOMPLY
(collectively referred to as the ISV Trade Marks) which feature on isConnect and on isComply respectively, and on Content used, displayed, or available on isConnect and/or isComply.
- 2 Notwithstanding any licences, or rights to use, granted under these User Terms, you must not use the ISV Trade Marks, or any mark that is substantially identical or deceptively similar to these trade marks, without ISV’s express permission or licence.
- 3 ISV may incorporate trade marks owned by third parties on the Content. You must not use any third party trade marks, or any mark that is substantially identical or deceptively similar to those trade marks, without express permission or licence from the relevant trade mark owner.
- Privacy
- 1 You consent to the collection, use and disclosure of your personal information in accordance with ISV’s privacy policy, as amended from time to time, which is available at https://is.vic.edu.au/privacy-policy/ and applicable Commonwealth and State information privacy statutes.
- Disclaimers and ISV's liability
- 1 Commonwealth and/or State statutes (such as the Competition and Consumer Act 2010 (Cth)) may confer rights, guarantees and remedies on you in relation to the provision by ISV of goods and services, which cannot be excluded, restricted or modified (consumer guarantees). Nothing in these Standard Terms is intended to exclude those rights. Notwithstanding this clause 8.1, to the maximum extent permitted by law, ISV’s liability for breach of any consumer guarantee, which cannot be lawfully excluded, is limited at the option of ISV to:
- in the case of services supplied or offered by ISV, resupplying the service or paying the cost of resupplying the service; or
- in the case of goods supplied or offered by ISV by replacing or repairing the goods, or paying the cost of replacing or repairing such goods.
- 2 Other than those warranties which cannot by law be excluded (including those referred to in clause 8.1), all warranties that may be implied, whether by course of dealing or otherwise, are excluded and of no effect.
- 3 You agree that access to and use of isConnect and/or isComply is entirely at your own risk, and, to the maximum extent permitted by law and without limiting clause 8.1:
- isConnect, isComply and the Content available on isConnect and isComply, is provided on an ‘as is’ basis and ISV does not warrant, guarantee or make any representations that isConnect, isComply, the Content or any Linked Website will:
- meet your needs;
- be available at any given time or date (and ISV will not be liable should isConnect, isComply, particular Content or a Linked Website not be available at a given time or date);
- be current, accurate, complete or reliable;
- be error free;
- be secure, and free from Harmful Code;
- not interfere with or damage your computer systems;
- not result in loss or corruption of data; or
- not infringe the intellectual property or other rights of third parties.
- ISV is not liable to you for any damages, losses, costs or expenses arising out of or in connection with:
- access to or use of isConnect, isComply or any particular Content;
- the unauthorised use of your Login Details; or
- any act or omission of ISV in connection with isConnect or isComply.
- in no event will ISV be liable to you (whether in contract, tort or otherwise) for any loss of income or revenue, loss of profit, loss of goodwill or reputation, loss of data, or any other consequential, special, incidental or indirect loss or damage, which may arise under these terms.
- 4 The parties agree that ISV's aggregate liability to you in respect of all causes of action arising under or in connection with these User Terms will not exceed $1,000.
Part B – Administrator Terms
- Primary Administrator
- 1 The provisions of this clause 1 of the Administrator Terms applies to you only if you are the Primary Administrator from time to time. For the avoidance of doubt, you are also required to comply with the requirements of clauses 2 and 3 of these Administrator Terms.
- 2 If you are the Primary Administrator, you:
- may authorise officers or employees or your Member School or Other Body to be User Managers of isConnect and isComply for your Member School or Other Body (as the case may be) by sending an email to each appointed User Manager—via the isConnect and isComply Administration portal—notifying that individual that he or she has been appointed as a User Manager, and that that individual will, by virtue of his or her exercise of any rights to access the Administration portal and to manage isConnect and isComply users and access requests, be deemed to have agreed to be bound by these Administrator Terms;
- are responsible for terminating Administration Accounts of User Managers who cease to be an officer or employee of your Member School or Other Body;
- must ensure that the contact details for your Member School or Other Body are correct and up to date; and
- must comply with the Standard Terms.
- 3 While ISV does not impose limits on the number of User Managers, it may, in its absolute discretion direct you, as the Principal Administrator, to cancel one or more Administration Accounts if ISV considers, in its absolute discretion, that the number of User Managers for your Member School or Other Body (as the case may be) is excessive.
- 4 Where you cease to be an officer or employee of your Member School or Other Body, you must notify ISV in writing of the date on which you will cease to be such officer or employee. Notwithstanding the previous sentence, ISV may suspend or terminate your rights as Primary Administrator if it becomes aware that you have ceased, or will cease, to be an officer or employee of your Member School or Other Body.
- User Managers
- 1 As a User Manager, you:
- may, at your discretion, invite individuals who are officers, employees and/or contractors of your Member School or Other Body (as the case may be) to create a User Account or Administrator Account, and become a Registered User and/or a User Manager, by sending an email to each prospective Registered User—via the isConnect and isComply Administration portal—with a link enabling such prospective Registered Users to create a User Account or Administrator Account;
- must allocate to a prospective Registered User one or more Access Levels and, effect the registration of that Registered User's User Account subject to that Access Level (or those Access Levels). Such Access Level(s) must reflect, and be appropriate for, the roles and responsibilities of that prospective Registered User at your Member School or Other Body; and
- must comply with these Standard Terms.
- 2 You acknowledge that an invitation to create a User Account issued by you as a User Manager will remain active for 21 days from the date you issue the email referred to in clause 2.1(a) of these Administrator Terms.
- 3 You must not invite an individual to create a User Account in respect of your Member School or Other Body, if that individual is not an officer, employee and/or contractor of your Member School or Other Body (as the case may be).
- Your obligations as a User Manager
- 1 You must respond within a reasonable time to a request from an officer, employee and/or contractor of your Member School or Other Body (as the case may be) to be a Registered User.
- 2 You are responsible for:
- providing the appropriate Access Level(s) to Content to Registered Users in accordance with clause 2.1(b) of these Administrator Terms;
- in respect of individuals who have become Registered Users as a result of the issue of an invitation issued by you under clause 2.1 of these Administrator Terms, terminating, promptly, the registration of those Registered Users:
- who cease to be officers, employees or contractors of your Member School or Other Body (as the case may be);
- who request you to terminate their access to isConnect and/or isComply under clause 3.3 of the General Terms; or
- where you are directed to do so by ISV in writing;
- in respect of any individual that you have invited to become a User Manager, terminating, promptly, the Administrator Account of such individual who requests you to terminate their Administrator Account, whether on the basis that that individual's User Account is maintained, or terminated, under clause 3.3 of the General Terms, in accordance with such request; and
- all use or activity that occurs on your Administrator Account including unauthorised use or activity.
- 3 You must promptly notify ISV if there is any unauthorised use of the username and password for your Administrator Account or any unauthorised access to isConnect and/or isComply.